WeChat Pay: Reach 1.2 billion customers

+ What is WeChat Pay?

WeChat Pay is the undisputed global leader in Chinese mobile payment and one of the world's most popular payment solutions. Integrated directly into the WeChat social application (which has over 1.2 billion users), it allows them to carry out secure transactions, whether in e-commerce, via mini-programs, or in-store by scanning a QR code.

For merchants and businesses based in France, accepting WeChat Pay is not just an option, it is a strategic necessity for capturing the significant Chinese tourist and B2C clientele.

Initially launched in 2013, this e-wallet has become the reference cross-border payment solution for businesses wishing to develop their sales and offer a familiar payment experience to their Chinese customers.

+ How does WeChat Pay payment work?

To pay via WeChat Pay in stores, either the client scans the QR code of the merchant or the opposite. Once the transaction is confirmed, WeChat Pay informs the two parties.

+ How to accept WeChat Pay online?

Possible integration methods:

• API (custom integration)
• E-commerce plugins (WooCommerce, PrestaShop, etc.)
• PaybyLink: creation of payment links that the merchant sends by SMS, email, or social networks (including WeChat), so customers can pay remotely.

+ How to accept WeChat Pay in-store?

• Possible integration methods:
• Payment terminal / POS (e.g., latest-generation PAX A920 Pro)
• Silkpay application: Allows payments to be taken using a simple smartphone, without a POS terminal. Ideal for small shops, markets, food trucks, and mobility.
• Printed static QR code: A permanent QR code displayed on the counter. The customer scans it and pays directly from their WeChat app.

+ Who can accept WeChat Pay?

Any company, association or entrepreneur can accept WeChat Pay to make the purchase process easier for their Chinese customers, except for certain high risk sectors. For more information on whether your business is qualified or not, please contact our team.

+ In which countries can merchants accept WeChat Pay?

WeChat Pay can be accepted in 252 countries around the world (Europe, US, Asia, Australia etc.). If you want to know if your business can open an account, please contact our team.

+ Does the seller need a WeChat Pay account for each country?

No. With Silkpay, you open a single WeChat Pay account that allows you to accept payments from your customers in any country covered by our services.

+ How to open a WeChat Pay account?

You can create a Silkpay business account through our online process to start accepting payments.

+ How long does it take to open an account?

After checking your documents, it will take from 2 to 7 business days to open an account for WeChat Pay. In some cases of emergency, it is possible to complete the opening in 48 hours.

+ What is WeChat Pay pricing?

Merchants pay a commission rate per transaction on successful transactions only. For more information on WeChat Pay pricing, contact our team.

+ Does the seller need a Chinese bank account to accept WeChat Pay?

No. No Chinese bank account is required. All payments via WeChat Pay will be cashed into your company's bank account.

+ If the client pays with RMB, in which currency does the seller receive the money?

You will receive the transaction’s amount in a currency that you choose when opening your WeChat Pay account. The transaction is settled in the currency of your choice. The change or cost associated with the exchange rate has no impact on the seller.

+ What are the advantages of WeChat Pay for the merchant?

Integrating WeChat Pay into your point of sale or e-commerce platform means instantly opening your business to more than one billion active consumers. By choosing Silkpay as your payment gateway, you benefit from:

• Increased customers and sales: Access the largest mobile payment market in the world. You make purchases easier for Chinese tourists and residents, which increases both average basket size and conversion rates. Take advantage of WeChat Pay special campaigns and promotions, boosting traffic and business growth without additional effort.

• Simplified financial management: No hassle with currency conversion. You receive the transaction amount directly in your local currency (Euro), making cash flow and accounting easier to manage.

• Secure payments and high spending limits: Eliminate frustrations related to payment limits or declined foreign bank cards, allowing Chinese customers to make significant purchases without major restrictions on their WeChat Pay wallet.

+ What are the advantages of WeChat Pay for the customer?

As the preferred payment method of one billion consumers, WeChat Pay provides a smooth, fast, and secure shopping experience that Chinese customers expect. The main benefits for end users are:

• Simplicity & speed: Instant, secure mobile payment through the WeChat app, whether in-store via QR code scanning or online (e-commerce).

• Familiarity and trust: Integrated into the most widely used app in China, it offers a familiar and trusted payment method, reducing purchase hesitation—even abroad.

• Complete versatility: Users can pay for all types of transactions without limitation (shopping, transportation, services, bills) safely, ensuring they can pay anywhere your service is available.

• Integrated shopping experience: WeChat is a complete ecosystem. Payment is naturally connected to the other features customers use daily.